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User impact: Users may be unable to access their email using the native mail app on iOS devices.

Current status: We're progressing with our Our analysis of available data is ongoing as we isolate the underlying source of the issue affecting users' problems when accessing their email when using the native mail app on iOS devices. While our investigation continues, users may be able to click "continue" when prompted and navigate back to re-entering their password to attempt to resolve impact. If users aren't prompted but are still experiencing impact, please follow the steps in the following link:

https://support.microsoft.com/en-us/office/reconnecting-your-microsoft-365-account-to-apple-mail-83df246e-34d2-4dbb-8e37-23a90c13e16e

Next update by: FridaySaturday, March 78, 2025, at 93:00 PM AM UTC

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IT-Services