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Office 365 is setup a little differently when it comes to password management since the licenses are owned and managed by Royal Roads.

Change your password?

You may change your password anytime.

Log into the Office 365 portal at https://portal.office.com/Home
Click on the sprocket (top left) and select Office 365 Settings
On the left menu, select Change Password
Enter your Old Password and your New Password twice and hit Submit

Your new password will be in affect.

Forgotten your password?

If you have forgotten your password, please contact the computer services department via online ticket or email. Students, also please include your student number.

Computer services will reset your password and have it emailed directly to you.

What happens next?

You will get an email like this one

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The temporary password is valid for 90 days.

Following the instructions in the email, return to the sign-in page and log in using the temporary password provided.

Once logged in you will be immediately required to change your password.

Once you have entered your new password, you will again have full access to Microsoft Office 365

Office 365 is connected directly to your Computer (Academic) account.

What is my username for Office 365?

It is not your email address

Your Microsoft Office 365 username is your regular Computer (Academic) Account username + @royalroads.ca .

So Student with Acadmic Account username d1brown will enter d1brown@royalroads.ca

What is my password for Office 365? How do I reset it?

Your Microsoft Office 365 password is the same password you use for your Computer (Academic) Account. The one you use to log into an RRU computer or Moodle.

You can reset your password by following this procedure. Please remember that if you change your password for Office 365, you are changing your password for Moodle.

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If your browser remembers your Moodle password, there are ways to find that password rather then resetting your password. Please contact Computer Services by phone, email or Online Request Form for assistance or do a google search for "Browser name + manage passwords" where browser name is the name of the browser you use.

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Key

Change your password?

Forgotten your password?

What happens next?

What is my username for Office 365?

What is my password for Office 365? How do I reset it?

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