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  • Submit a Request (without an account).

  • Email:

    Get Help

    Still need help?

    .

    • (You must first enter your full RRU email address (firstname.lastname@royalroads.ca) and then if prompted to log in, enter your shorter username@royalroads.ca and regular password. If you do not have a FULL RRU email address, you may register with your personal email address or use the email contact form below.)

    • Email: IT Customer Service

    • Contact Form

    • Phone: +1-250-391-2659

    • Toll Free: +1-866-808-5429

    • Visit us in Sequoia

    • Hours of Operation

      • Technical help is available by phone and e-mail: Monday to Friday 7:30am - 6pm

        Onsite Help is available in the Sequoia Building (main floor, opposite the Welcome Desk): Monday to Friday 8am - 4pm