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We will replace your A1 Plus license type with the new A1 license type effective December 9, 2024.
No action is required by you.
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| title | Am I affected by this license change? |
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You may be affected, depending on whether you used the license issued by RRU and even depending on how you used it. There IS a change for you if: | There is no change for you if: | You previously downloaded and installed Office on your computer at home using the A1 Plus license issued by RRU. | You use your own personal or company MS license on your non-RRU computer. You use Office 365 through RRU’s license exclusively online. |
If you previously installed Office on your computer using the RRU license, the installed version of Office will no longer function either on December 9 or after a 30 day grace period, so January 9. At that point, you’ll need to log into http://office.com/ using your RRU Login and password. Documents already saved on your desktop are accessible from http://office.com/ (popup blockers may prevent this so you may need to adjust the blockers). New documents will be created from http://office.com/ .
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| title | How can I tell if I'm using an RRU Office 365 license or my own? |
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The fastest way is to open an Office app like Word, Excel, or PowerPooint and look in the upper right of the screen. You’ll see the name of whoever is logged in. Click on the little image (This could be a picture as shown below, or it may be your initials, etc.).  If the person logged in has you “@royalroads.ca” in the detailsarea highlighted in yellow, you’re using an RRU license. If the person has you see gmail.com, outlook.com, hotmail.com, etc. showing there, you’re not currently logged in using an RRU license. |
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| title | How should I log into office.com? |
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Go to https://office.com/ Click the purple ‘Sign in’ button
 Image AddedEnter your RRU Login (for me, cdavid@royalroads.ca) and then hit ‘Next’
 Image AddedEnter your usual RRU password (the one you use to log into Moodle, email, etc.) then hit ‘Sign in’
 Image AddedYou may be required to use Multifactor authentication to access office.com.
If you have not set up MFA, please refer to these instructions to do that.
*** if you are outside Canada, contact the Helpdesk (see ‘How to get help’ below) for assistance ***
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