This procedure is for someone with an existing Adobe account that requested an installation of Adobe Creative Cloud Suite or Adobe Acrobat software on their RRU computer.
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Did you request a license? Please contact Computer Services by phone, email or Online Request Form to request a license before you attempt this installation. Computer Helpdesk needs to add your computer to the Adobe_Creative_cloud group before you can proceed. Is this a brand new account? You should have followed this procedure before you start this installation. Are you unsure if you have an account? You can verify your account with this procedure. Did you move to a new computer? Please contact Computer Services by phone, email or Online Request Form before you attempt this installation if you have moved to a new computer. Computer Helpdesk needs to add your computer to the Adobe_Creative_cloud group before you can proceed. |
Install Adobe Creative Cloud from Microsoft Software Center
(The software can take up to 24 hours to appear in the list. If it does not appear after 24 hours please contact the helpdesk)
You must have a license before you can use this software. Only follow these instructions if you previously had an Adobe license or as part of the new account procedure. if you do not have an account, please contact Computer Services (using the links at the bottom of this page) to request a license.
Install Instructions
- Launch Software Center from the Start menu, or open the Start menu and start typing "Software".
- Select the latest Adobe Creative Cloud software
- Close all Microsoft Office applications, then select Install.
- When prompted, login using your Royal Roads email address, then select Company or School Account.
- Wait while Adobe Creative Cloud installs updates.
- Once Creative Cloud has finished updating, select Install under Acrobat.
- Adobe Creative Cloud suite sometimes needs to uninstall a previous version, let it do so
- Adobe Creative Cloud suite usually needs to update the first time you two times, when you first open it, just . Just confirm the update and let it run. When the update is complete, it will shut down and restart Adobe Creative Cloud. This restart can take up to 4 5 minutes, just be patient.
Install Adobe Acrobat or other Adobe products
- When you open the Creative Cloud suite you will see a list of applications that are available to you. Select the application you want installed (usually Adobe Acrobat) and install from there. If the software you want to install is not available, please contact Computer Services.
- You can display the installation process by clicking on the Notification icon (a bell icon) in the top right
- Once the installation is complete you will be able to open the new application from the Start Menu, Adobe Creative Cloud or (in some cases) a desktop icon
As always, should you need further assistance, please contact Computer Services by phone, email or Online Request Form
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