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Why are we changing licenses from ‘A1 Plus’ to ‘A1’?

Microsoft made a change in their licensing model. To keep RRU compliant with legal requirements we need to reassign license types effective <date>. ***

Q&A

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titleWhy is an MS license required?

MS requires that all users of MS applications have an appropriate access license. These licenses also allow Microsoft to provide updates, security enhancements, and support for the tools we use daily.

RRU issues MS licenses to all students, staff, faculty, guests, etc. to ensure that each person has appropriate authorized access to MS software and services.

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titleWhat will change when I am assigned an A1 license compared to when I had an A1 Plus license?

MS has phased out license type A1 Plus, which is the license currently assigned to you. A1 Plus has been replaced with A1 licenses. A1 Plus licenses allowed us download and install MS Office products. The new license - A1 – does not.

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title*** Am I affected by this license change?

You may be affected, depending on whether you used the license issued by RRU and even depending on how you used it.

There IS a change for you if:

There is no change for you if:

You previously downloaded and installed Office on your computer at home using the A1 Plus license issued by RRU.

Effective <date>, the installed version of Office will no longer function. Instead, you’ll need to log into office.com using your RRU Login and password. Documents already saved on your desktop are accessible from office.com (popup blockers may prevent this). New documents will be created from office.com. More information about transitioning from the A1 Plus license type to the A1 license is available in the IT Services Knowledgebase.

You use your own personal or company MS license on your personal computer.

You have already been accessing MS tools like Word, Excel, and PowerPoint online at office.com by signing in using a personal login and password OR your RRU Login and password.

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titleHow can I open a document previously stored on my C: drive?

Once logged into office.com, click on the Apps icon on the left of the screen:

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Then click on the icon representing the app you wish to use, like Word:

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Under ‘Create’, click on ‘Blank document’:

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Click on the little right arrow next to ‘Open’, then click on 'Open files from this device

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Browse to the location where your file exists, highlight it, and click ‘Open’.

You may see a message that says your file is being uploaded to ‘My Files’ in OneDrive… if you don’t see it, check your browser for pop-up blockers“. This message may disappear quite quickly!

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If your document does not open in a new tab, as expected, look at the far right of the URL in your browser. You will see this little notice saying “Pop-up blocked”. Click on it, then click the radio button for ‘Always allow..”, then click 'Done’. You will only need to do this once.

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Your document should open in a new tab.

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titleDo I have a OneDrive space?

Yes, you do. You can save your files there and/or download them if your preference is to keep them on your computer.

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titleCan I save files on my computer instead of on OneDrive?

You can’t save on your computer. Office.com saves to OneDrive by default. But you can download a copy of the document to your computer if you like:

While looking at the document:

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OR while on the office.com landing page and while logged in, click on the ellipses to the right of the file you wish to download, then click ‘download’.

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title*** How to get help

Please direct questions to <where do we want questions directed?>.

We appreciate your cooperation as we make this adjustment to better align with organizational requirements and licensing standards.

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