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Adobe Creative Cloud

and Acrobat Pro DC is only available to staff and faculty.

This procedure is for someone with an existing Adobe account that requested an installation of Adobe Creative Cloud Suite or other Adobe software (including Acrobat) on their RRU computer.

Please contact Computer Services by phone (x2659),

email, or online request form to request a license

Install Adobe Creative Cloud from Microsoft Software Center (Skip if software is already installed)

Click the Windows 10 Search icon
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When Software Center opens you will see some tabs on the left.  Select Applications to see the list of software available to you:
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.

      Instructions

1. Launch Software Center from the Start menu, or open the Start menu and start typing "Software".
   
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2. Select Adobe Creative Cloud 5.9.0
   (It is available on all staff computers. If this is a faculty computer, please contact Computer Services with the Computer name.  If you do not see it listed, click Installed Status on the left side and see if you see the software listed there)
3. To install an application, Single-click on the application and click Install to install
4. 
   After the application is installed you can find the application in your start menu and usually on your desktopImage Added
   
   
5. Close all Microsoft Office applications, then select Install.
6. When prompted, login using your Royal Roads email address, then select Company or School Account.
7. Wait while Adobe Creative Cloud installs updates.
8. Once Creative Cloud has finished updating, select Install under Acrobat.
   
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1. Adobe Creative Cloud suite sometimes needs to uninstall a previous version, let it do so
2. Adobe Creative Cloud suite usually needs to update two times, when you first open it. Just confirm the update and let it run.  When the update is complete, it will shut down and restart Adobe Creative Cloud.  This restart can take up to 5 minutes, just be patient.When prompted, please log in with your "Work or School" Adobe account (RRU email address and unique Adobe password)

Install Adobe Acrobat or other Adobe products

1. When you open the Creative Cloud suite you will see a list of applications that are available to you.  Select the application you want installed (usually Adobe Acrobat) and install from there.  If the software you want to install is not available, please contact Computer Services.
2. You can display the installation process by clicking on the Notification icon (a bell icon) in the top right
3. Once the installation is complete you will be able to open the new application from the Start Menu, Adobe Creative Cloud or (in some cases) a desktop icon