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Office 365 is setup a little differently when it comes to password management since the licenses are owned and managed by Royal Roads.

Change your password?

You may change your password anytime.

• Log into the Office 365 portal at https://portal.office.com/Home
• Click on the sprocket (top left) and select Office 365 Settings
• On the left menu, select Change Password
• Enter your Old Password and your New Password twice and hit Submit

Your new password will be in affect.

Forgotten your password?

If you have forgotten your password, please contact the computer services department via online ticket or email.  Students, also please include your student number.

Computer services will reset your password and have it emailed directly to you.

What happens next?

You will get an email like this one
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connected directly to your Computer (Academic) account.

What is my username for Office 365?

Your Microsoft Office 365 username is your regular Computer (Academic) Account username + @royalroads.ca .

So Student J12smith will enter j12smith@royalroads.ca

What is my password for Office 365?  How do I reset it?

Your Microsoft Office 365 password is the same password you use for your Computer (Academic) Account.  The one you use to log into an RRU computer or Moodle.

You can reset your password by following this procedure.  Please remember that if you change your password for Office 365, you are changing your password for Moodle.