Diligent Boards must be requested via a ticket to the Helpdesk (http://computerservices.royalroads.ca, click on "Submit a Ticket") before this will work. The Administrator in your group is the only person who can request/authorize access to Diligent for you, which they will do by submitting a ticket to the Helpdesk. Once everything is set up at the server side, we'll contact your administrator, who will then let you know to go ahead with these instructions.
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The different steps of the installation process require different permissions and accounts, causing it to be a three-step process. Please be sure to wait for each step to complete before starting the next step. We can't force these to present in numerical order because the system sorts them by type, not by name, so please be mindful of which one you're selecting to run as they must be run in numerical order. |
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