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Please note that Adobe Acrobat and Adobe Creative Cloud licenses are only available to staff and faculty. |
This procedure is for someone with an existing Adobe account that requested an installation of Adobe Creative Cloud Suite or other Adobe software (including Acrobat) on their RRU computer.
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Did you request a license? Please contact Computer Services by phone, email or Online Request Form to request a license before you attempt this installation. Computer Helpdesk needs to add your computer to the Adobe_Creative_cloud group before you can proceed. Is this a brand new account? You should have followed this procedure before you start this installation. Are you unsure if you have an account? You can verify your account with this procedure. Did you move to a new computer? Please contact Computer Services by phone, email or Online Request Form before you attempt this installation if you have moved to a new computer. Computer Helpdesk needs to add your computer to the Adobe_Creative_cloud group before you can proceed. |
Install Adobe Creative Cloud from Microsoft Software Center
- Click the Windows 10 Search icon
- Now type the letters SC
- You should see a result called Software Center, select it
- When Software Center opens you will see some tabs on the left. Select Applications to see the list of software available to you:
- Look for Adobe Creative Cloud
(The software can take up to 24 hours to appear in the list. If it does not appear after 24 hours please contact the helpdesk2022
(It is available on all staff computers. If this is a faculty computer, please contact Computer Services with the Computer name) - To install an application, Single-click on the application and click Install to install
- After the application is installed you can find the application in your start menu and usually on your desktop
- Adobe Creative Cloud suite sometimes needs to uninstall a previous version, let it do so
- Adobe Creative Cloud suite usually needs to update the first time you open it, just confirm the update and let it run. When the update is complete, it will shut down and restart Adobe Creative Cloud. This restart can take up to 4 minutes, just be patient.
Install Adobe Acrobat or other Adobe products
- When you open the Creative Cloud suite you will see a list of applications that are available to you. Select the application you want installed (usually Adobe Acrobat) and install from there. If the software you want to install is not available, please contact Computer Services.
- You can display the installation process by clicking on the Notification icon (a bell icon) in the top right
- Once the installation is complete you will be able to open the new application from the Start Menu, Adobe Creative Cloud or (in some cases) a desktop icon
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As always, should you need further assistance, please contact Computer Services by phone, email or Online Request Form |
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