...
As a student in a credit program, you have one Academic Account that you’ll use to access resources during your studies. You received a notice to set up a password and activate this account when it was created for you, which may have been early in your application process or quite near the end, when you accepted a seat.
...
| Expand | ||
|---|---|---|
| ||
Why do you have two Moodle accountsSites? Undergraduate & Graduate Courses Moodle contains all Credit Program courses. Professional & Continuing Studies Moodle contains course all other courses includes prerequisite courses like Academic Writing or Accounting Prep. Once you finish those prerequisite courses you can forget about that site. You will not use it for anything unless you decide to take additional continuing studies courses in the future. Where are my courses? Your courses will not appear on Moodle until the day they go live. This is usually 9am on the first day of classes. In some cases, the instructor might open up the course on the Friday before, but if this happens you will be notified in advance. If you do not hear otherwise, just expect the courses to appear automagically on day one of your course. |
...
| Expand | ||
|---|---|---|
| ||
We cannot change the name username except in very specific circumstances, such as a legal name change. |
...
| Expand | ||
|---|---|---|
| ||
A passphrase is another word for a password however it encourages a sequence of words or other text rather then a single word to control access to a computer system, program or data. A passphrase is similar to a password in usage, but is generally longer for added security. The The passphrase at Royal Roads can also contain spaces, numbers and special characters. Passphrase => Password |
...
Royal Roads University has adopted Microsoft 365 MFA for Webmail, Remote Desktop (for staff only) and Office 365 (Currently currently only for people outside Canada, but soon coming to all accounts August 2024). This means you will eventually need MFA to access any Microsoft resource as well as any resource that use Microsoft to authenticate like Avanti, Zoom and many others. In the near future MFA will also be required to log into Moodle.
MFA uses a mobile device to “authenticate” your account. The Microsoft Authenticator application uses minimal data (~<2mb over 3 months) and does not access your personal or private information on your device. You may use another authenticator if you would prefer.
You only have to set this up once and it will work for all the applications listed.
...
Webmail access - Once you have MFA setup, you can now log into RRU Webmail at https://webmail.royalroads.ca. (You will also use your long format of your Academic Account (d1brown@royalroads.ca) to log in to this account, not your email address) (Forwarding must be turned off to see any email in webmail)
...
| Expand | ||
|---|---|---|
| ||
Office 365We offer you a copy of Office 365 that you can install on up to 5 computers. This license is subscription based and only works while you have an active account at RRU. You will also use your long format of your Academic Account (d1brown@royalroads.ca) to access this account. You can find information to set this up here - About Office 365 for RRU Staff, Faculty and Students We also offer an online version of Office 365. You can access this online version of Office 365 at https://www.office.com/. MFA must be setup to access this service outside Canada (and after August 2024) eventually inside Canada as well). |
| Expand | ||
|---|---|---|
| ||
WiFi on campusRRU offers free wifi access on campus. Please see the following page for details on how to connect your mobile device or laptop to the RRU wifi. You will also use your long format of your Academic Account (d1brown@royalroads.ca) to access this account. |
...