In September 2023, we upgraded to the cloud version of Jira, our IT ticket tracking system. It’s very similar to the old version but a few things have moved around. Here’s some information to help you find it, get logged in, enter new tickets, or see existing tickets.
We’ll continue to use the ‘old’ system for a few weeks while we transition but new tickets will be added to the new system. For a period of time, you may have tickets in both systems and will receive notifications from both systems at once.
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Where to find the Jira ticket system
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If you have difficulties, please see detailed instructions below. |
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