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(Must read!) RRU

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Login

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As a student, you have two accounts but one RRU computer account username. As you move through the stages of the application process, become a student, and then graduate, you will gain and lose access to resources depending on what is appropriate at any given time.Login. The RRU Login username has two different formats. You may be required to enter your account RRU Login username differently depending on the system you’re using.

Students enrolling in a non-credit course(s)

Domestic Students

  • To apply to RRU for the first time, create a ‘MyAdmin’ account using a personal email address and a password of your choosing. You’ll use this account for the first portion of the application process.

  • Once the process has begun, you’ll receive a notice that we’ve created an Academic Account (computer account) for you and we’ll ask you to set up a password. You can use this account to access all resources as you continue the application process and begin your studies whether you’re taking non-credit courses through Professional and Continuing Studies or in your credit program. Although, this Academic Account username looks like an email address, it is not.

  • Once you have accepted an offer of a seat in a credit program, we’ll create an RRU email address for you and send you an email message letting you know we’ve done that. From now on, all official RRU communications will go to this email address. This also means that your UPN account now works across all systems. ⁉️

International Students

  • You or an agent will create your MyAdmin account. This is your only account unless you independently investigate non-credit courses through the Professional and Continuing Studies course offerings, and in that process, register for an Academic Account.

  • Once you have accepted an offer of a seat in a credit program, we’ll send an email message letting you know we’ve created an Academic Account and RRU email address for you. We’ll ask you to activate your account, which involves choosing a password. From now on, all official RRU communications will go to this email address.

  • Depending on your mail provider, this message may go into your junk folder. If you believe you should have received this message and cannot find it in your junk folders, please contact Computer Services using one of the methods at the bottom of this page. ⁉️

For both

  • Please note that 2 weeks after your scheduled convocation, your account account is closed, and you only have access to the PCS Student Portal.

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To keep these straight, please continue reading.

What is a MyAdmin vs RRU Login (or SAM) vs RRU Login in long form (or UPN) vs Email account

MyAdmin Account

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This account is completely separate and you created it when you applied. You will always be able to log into this account with your personal email address and whatever passphrase you setup when you applied. This account never expires.

- You can find the MyAdmin Site at https://myadmin.royalroads.ca/

- You can pay bills, order transcripts, view grades, order a bus pass, upload documents, manage your email forwarding and update your personal email address

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Active as soon as you apply

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RRU Login (also called the Academic Account - Looks like d4brown)

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We supplied you this username and you set a 15+ character password when you activated the account. This is your username consisting of your preferred name + last name (and possibly a number)

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This is used to log into sites like:

- Professional & Continuing Studies Moodle once registered for a Professional and Continuing Studies (PCS) course

- Under Graduate and Graduate Studies Moodle one registered for a Credit program

- RRU Library once registered for a Credit program

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RRU Login long form (also called User Principal Name (IPN) - Look like d4brown@royalroads.ca)

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This is your

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username with @royalroads.ca added to it. This makes

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it look like an email address, but it is not used in this way. It is the SAME password as

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above.

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This is used to log into sites like:

- PCS Registration Site

- Anything relate to Microsoft like Sharepoint sites and RRU email once

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registered for a Credit program

- On campus RRU wifi

Email Address (looks like Douglas.4Brown@royalroads.ca)

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We automatically created this when you were accepted into a credit program. This is your full name (and possibly a number). With very few exceptions, you rarely ever really use this email address to log in.

Info

How will I know which username format to use?

In most cases we try to given an example on the username you should be using however the simple rules is, if the site is a Microsoft managed site with a login that looks like this, you should be using your

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RRU Login in long form (i.e. d4brown@royalroads.ca)

image-20240618-030429.pngImage Modified

All others use your

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RRU login (d4brown) unless otherwise directed.

Your initial passphrase

You created your account passphrase when you applied. It would have been 12- 15+ characters minimum and we would have suggested you used use a “phrase”.

Info

How can I reset my passphrase?

If you cannot remember your passphrase is, you can reset your passphrase on our web site here.

You MUST know your student ID number. If you don't know your student ID number, you will need to contact the registrar's office at 1-800-788-8028 x4862. The student number is also on all receipts your received from Royal Roads.

Expand
titleClick for bonus info: How did we come up with your username and email address.
  1. The username is created using the first initial of your Preferred Name + your last name.
    (IE. Student name Douglas Brown becomes dbrown.)

  2. If the username dbrown has been used previously, then the last name is preceded with a number.  Therefore the system will check the availability of d1brown.  If that is taken, it increments upward until the system finds an unused username (IE. d4brown).

Second the email address is generated based on the username.  

  1. Using the example above, Douglas Brown, username d4brown, will get an email address of Douglas.4Brown @ Royalroads.ca.

We cannot changed the name except in very specific circumstances. This includes legal name change or of the username is offensive. If the username is offensive, then the username is incremented by 1 number.

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RRU Email

All RRU official correspondence is sent to your RRU email account. There are a few ways to access your RRU email account. (a couple methods require a mobile device)

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Webmail access - In order to access this webmail account you must first setup MFA. Once you have MFA setup, you can now log into RRU Webmail. There will be no email in your email account as long as forwarding is on

Additional Resources

Expand
titleLibrary Access

Library Access

Library access is only granted when you are within 60 days from the course start date. You use your SAM account to log in.

Please see this page for additional info on Library access.

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