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This page is a resource for alumni with an inactive or deleted Academic SAM Account.

Because you graduated from a credit program at RRU before we implemented the new Professional and Continuing Studies (PCS) system, you need to validate and/or recreate your (old) SAM (or Academic) Account to access programs and courses in PCS.

Info

You’ll need the following pieces of information as you go through this process:

  1. Your SAM account username, like d2brown.
    (Don’t know your username? If you know the email address we have on file for you, you can request a password reset or you can contact the helpdesk.)

  2. Your UPN username, which is the SAM account “@royalroads.ca” added, like d2brown@royalroads.ca.

You had an email address in the format of firstname.lastname@royalroads.ca when you were studying. You no longer have an RRU email address and will not receive one as part of this process.

To validate your Academic Account:

  • In your browser, go to the PCS Student Portaland click on the Validate Account button

  • On the next screen:
    (1) type UPN username
    (2) enter anything in the space for password
    (the system doesn’t know your password from years ago, so anything will do here)
    (3) click the box to indicate you are not a robot
    (4) click Continue

...