Versions Compared

Version Old Version 10 New Version 11
Changes made by

Douglas 2brown

Douglas 2brown

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

(Creating placehold to the page so I can start working on it)

Tip

Tip

We recommend you bookmark this page in case you want to reference it in the future.

...

This page is designed to help you understand the different accounts you will use in your role and to make sure you are setup on assist you in accessing all the RRU services available to you. As always, if you have any questions you can contact Computer Services using the contact information at the bottom of this page.

...

(Must read!) RRU Computer Account

It can seem like RRU has multiple accounts however you actually You have one account with one passphrase. The reason it looks like you have multiple accounts is because the username can appear in a different format based on the service you are logging intoRRU account, but it can appear as multiple accounts due to the different formats required to log in to different services.

...

SAM (Academic Account) vs UPN vs Email address

...

You may change or keep it, as you wish.

Info

How can I reset my passphrase?

If you cannot remember your, passphrase is, you can reset your passphrase on our web site here. You MUST know your staff ID number. If you do not know your staff ID number, you can get that from Computer Services.

Expand
titleBonus info: How did we come up with your username and email address.

  1. The username is created using the first initial of your Preferred Name + your last name.
    (IE. Student name Douglas Brown becomes dbrown.)

  2. If the username dbrown has been used previously, then the last name is preceded with a number.  Therefore the system will check the availability of d1brown.  If that is taken, it increments upward until the system finds an unused username (IE. d4brown).

Second the email address is generated based on the username.  

  1. Using the example above, Douglas Brown, username d4brown, will get an email address of Douglas.4Brown @ Royalroads.ca.

We cannot changed the name except in very specific circumstances. This includes legal name change or of the username is offensive. If the username is offensive, then the username is incremented by 1 number.

...