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UPN (or User principle Principal Name - Look like d4brown@royalroads.ca) - this is your SAM account + @royalroads.ca. This looks makes the UPN look like an email address, but it is not used like thatin this way. It uses the SAME password as your SAM account. It is used to log into sites like:

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By now you should have received your username and passphrase from your supervisor. If you cannot find a copy of this username or passphrase, please contact your account supervisor.

You may changed it change or keep it, as you wish.

Info

How can I reset passphrase?

If you cannot remember what the your passphrase is, you can reset your passphrase on our web site here. You MUST know your staff ID number. If you do not know your staff ID number, you can get that from your supervisor.

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titleBonus Info: How did we come up with your username and email address.
  1. The username is created using the first initial of your Preferred Name + your last name.
    (IE. Student name Douglas Brown becomes dbrown.)

  2. If the username dbrown has been used previously, then the last name is preceded with a number.  Therefore the system will check the availability of d1brown.  If that is taken, it increments upward until the system finds an unused username (IE. d4brown).

Second the email address is generated based on the username.  

  1. Using the example above, Douglas Brown, username d4brown, will get an email address of Douglas.4Brown @ Royalroads.ca.

We cannot changed the name except in very specific circumstances. This includes legal name change or of the username is offensive. If the username is offensive, then the username is incremented by 1 number.

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titleCan I forward my RRU email like studentsto a personal account?

No you cannot forward your RRU email to a personal account except in very specific situations.

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