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Tip We recommend you bookmark this page in case you want to reference it in the future. |
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Welcome to RRU. As a committee member or Supervisor you will <blah, Blah, Janine, do you have some flowery words to start this page off?>
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It can seem like RRU has multiple accounts however you actually have one account with one passphrase. The reason it looks like you have multiple accounts is because the username can appear in a different format based on the service you are logging into.
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SAM (Academic Account) vs UPN vs Email address
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Second the email address is generated based on the username.
We cannot changed the name except in very specific circumstances. This includes legal name change or of the username is offensive. If the username is offensive, then the username is incremented by 1 number. |
MFA and Webmail access
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Most RRU official correspondence is sent to your RRU email account. There are a couple of ways to access your RRU email account. (Both methods require a mobile device)
The first and easiest is to setup your email account on a mobile device using the default mail application. You can find instructions to setup this account here.
The second, and slightly more complicated method is to log into our Webmail page. In order to access this webmail account you must first setup MFA.
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Once you have MFA setup, you can now log into RRU Webmail
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No you cannot forward your RRU email to a personal account except in very specific situations. |
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This site contains lots of key information along with a way to open a ticket to contact us. You can find this site at https://computerservices.royalroads.ca.
