Hello IT
Cecilia has to re-do the instructions for setting up MFA using a security key. Please send her a note on Teams to let her know you’re waiting so that she can let you know when the page is ready.
If you’re reading this page, you are on Step 3 for everyone: set up a 2nd method on the RRU MFA enrollment for everyone page, which means you are logged into your profile at Microsoft and have opened the Security tab.
...
| Expand | ||
|---|---|---|
| ||
I MUST have authenticator set up, log into myprofile, delete authenticator, and then start down the road of adding as below |
Now:
click + Add sign-in method
click the down arrow next to ‘Choose a method’
click on ‘Security key’
...
Click the Add button:
...
| Expand | ||
|---|---|---|
| ||
If you see this screen, click Next   I click Next and I’m apparently forced to set up Authenticator (or phone, I guess)  because when I click on ‘I want to set up a different method’, I get this:  but on one occasion, I didn’t get all of that, instead I fell into what seemed like a nice path: |
Click the USB device option
...
Get your key ready and be ready to plug it in when prompted, per instructions, then click Next
...
It’s working:
...
Hit Next
...
(for Don D… I got this far and could not get past this screen by hitting ‘next’.