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We’ll continue to use the ‘old’ system until we’ve closed existing tickets for a few weeks while we transition but new tickets will be added to the new system. For a period of time, you may have tickets in both systems and will receive notifications from both systems at the same timeonce.
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Where to find the Jira ticket system
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This is the same screen you will see if you are logging into any 365 application at RRU. Although the prompt asks for ‘email’, you must enter the long form of your username, like ‘cdavid@royalroads‘d1brown@royalroads.ca’.
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And then click ‘Next’.
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