Blog from November, 2024

The following services may experience brief disruptions during the Thursday, November 28th maintenance period (4am-8am PT)

Websites:

  • www

  • library

  • ourpeople

  • hatleypark

  • crcresearch

  • mc3

Sign-ins for:

  • HRSmart

  • Survey Monkey

  • LinkedIn Learning

Thanks,
IT-Services

From November 22nd to November 29th, the IT Customer Support team, specifically the Help Desk and Tier 2 support, will be operating with limited staff. As a result, response times may be longer, and support levels impacted.

We appreciate your understanding and patience during this period.

Thank-you
Mark

Mark Isaak
Manager, IT Customer Services
IT-Services | Royal Roads University
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The following services may experience brief disruptions during the Thursday, November 20th

maintenance period (4am-8am PT)

Unit4

Websites:

  • www

  • library

  • ourpeople

  • hatleypark

  • crcresearch

  • mc3

  • rruundergrad.ca

Beginning on Friday, November 22rd at 10pm (PT) until Sunday November 24th 10pm (PT), a vendor performed upgrade is expected to cause an service disruptions to the HRSmart system.

Thanks,
IT-Services

The following services may experience brief disruptions during the Thursday, November 14th

maintenance period (4am-8am PT)

  • Email

  • Student MS 365 license upgrade

  • cecresearch website

Beginning on Monday, November 18th at 11pm (PT), a vendor performed upgrade is expected to cause service disruptions to the following web sites:

  • www

  • library

  • ourpeople

  • hatleypark

  • crcresearch

  • mc3

The following services may experience brief disruptions during the Tuesday, November 19th

maintenance period (4am-8am PT)

  • MyAdmin

  • PCS Course registration

  • events payment form

Thanks,
IT-Services

The following service may experience a brief disruption during the Thursday, November 7th

maintenance period (4am-8am PT)

  • Moodle

The following service may experience a brief disruption during the Friday, November 8th

maintenance period (4am-8am PT)

  • Modern Campus Tableau

Thanks,
IT-Services