Outlook setup for iPhone(IOS) Exchange Online
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"In case the user already has the Mailbox on Outlook, it needs to be removed before adding the Exchange Online mailbox. If not, proceed to Section B
Steps:
1- go to settings in the Outlook App
2- Accounts
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3- Select the account
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4-Remove from this Device
Section B
How to add the account:
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1- Download the app Outlook from the App Store
2- Open the Outlook App
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5- MFA will be required
If this is the first time using the Authenticator you need to sign in,
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if this is the first time an on Outlook app MFA Code or prompt will show
The account will added successfully
How to Contact the Computer Services Department
Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Email us at IT Customer Service
Contact Form
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
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