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Chef has two purposes:

  1. it collects information from resource administrators (or their delegates) about a new person joining RRU and then facilitates the creation of a computer account and email address for them

  2. it is a user-friendly interface to RRU’s resource management system, which is called Unit 4. Individuals can update their own personal address information. Hiring managers/resource administrators can also use CHEF to update existing records for people in their team.

Info

Log into Chef: https://chef.royalroads.ca
using the long form of your RRU Login (like bsmith@royalroads.ca) + your usual password

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The big picture: information about Unit4, Chef, and computer accounts

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How to use Chef

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What is Chef?

Chef is a user-friendly interface to RRU’s resource management system, which is called Unit 4. It will collect information about new resources - employees, contractors, guests, etc. - update the resource management system, and manage the creation of computer accounts. Individuals or hiring managers can also use CHEF to update existing records.

Workflow in Chef

...

Chef functionality

This is a list of functions in Chef. We expect that Chef will be evolving for some time so this list may change often.

Menu Options

Create Resource

add a new resource record for an employee, contractor, or other

Directory

find a colleague to see their location on campus and phone number; connect with them on Teams

My Profile

edit your record to change your home address, see your position number and description/title

My Team

view your team’s records in one place

Permissions

assign roles to people in Chef

Position Approvals

approve submissions from hiring managers for new employees

Resource Lookup

find information about a person using their name or resource ID.

Chef role definitions

Each person who uses chef is assigned a role. Some roles are decided based on your position at RRU, as defined in the resource management system. Others are assigned based on operational need. All roles determine what you can do/access inside the system. One person can have more than one role.

Roles

Purpose

User

This person is responsible for keeping their own record up to date (everyone is a ‘user’). This is a Chef role.

Resource administrator

This person is responsible for maintaining records for their team. They will add records for new resources (employees and contractor) and edit existing records. Settings in the resource management system will determine who is in their team, but the role is assigned in Chef. The resource management system must be aware of the positions that this resource administrator can hire into or else, they cannot.

Delegate

This person can act as their resource administrator. Therefore, they can access records for everyone in their team (except the hiring manager’s record). The relationship between this person and their resource administrator is defined in the resource management system but this role is assigned in Chef. A resource administrator can assign the role of delegate to someone in their team.

Delegate for contractors

This person can act as their resource administrator. Therefore, they can access records for contractors in their team. The relationship between this person and their resource administrator is defined in the resource management system but this role is assigned in Chef. A resource administrator can assign the role of 'delegate for contractors' to someone in their team.

HR

This person is responsible for reviewing and approving submissions made by resource administrators (in this case, hiring managers) or their delegates.

IT Support

This person can look up individuals in Chef to see limited information related to their computer account and department/department contact.

Superuser

assigned in Chef, this person is a system administrator in IT who can manage permissions in the system. The superuser cannot add records for employees because they

More about the ‘delegates’ and ‘delegates for contractors’ roles

Find out more about delegates and delegates for contractors in this dedicated page.

Role based permissions to functionality in Chef

Chef uses roles (see above) to provide access to the functions available. The following table illustrates which roles have access to tasks completed within Chef.

Menu Options

You

Hiring Manager / Resource administrator

Delegate

Delegate for contractors

HR

IT Support

Super
user

Create Resource

(tick)

(tick)

for contractors only

(tick)

Directory

(tick)

(tick)

(tick)

(tick)

(tick)

(tick)

My Profile

(tick)

(tick)

(tick)

(tick)

(tick)

(tick)

My Team

(tick)

(tick)

for contractors only

(tick)

Permissions

(tick)

Position Approvals

(tick)

(tick)

Resource Lookup

(tick)

(tick)

Workflow in Chef

Although the processes used to hire employees differ from those used to hire contractors but , both involve receiving financial approvals, job postings, interviews, and offers. When This is what happens when someone accepts an offer from RRU, the hiring manager or delegate will add a record to Chef, which starts a chain of events, following this workflow:.

Employee types

Contractor types

  1. Hiring Manager manager/resource administrator enters information about a new employee in Chef

    1. HR receives a notice

  2. HR reviews and approves the record & the hiring manager/resource administrator receives a notice

  3. Chef adds a new personnel record and a new employment record to Unit 4 (this is the system of record)

  4. Chef sends information for the required record in Avanti, the payroll systemHiring Manager to the account creation process

  1. Resource administrator enters information about a new contractor in Chef

  2. (no approval checkpoint)

  3. Chef adds a new personnel record and a new employment record to Unit 4 (this is the system of record)

  4. Chef sends information for the required record in the Accounts Payable systemto the account creation process

Computer accounts

(are not created by Chef)

The computer account creation process runs three times each dayevery 2 hours form 8am to 6pm, Monday to Friday. There has been no change to the computer account creation process as of September 2024. The next step in the workflow applies to all records entered into Chef.

Employee Both employee and Contractor contractor types

  1. Chef sends information to the computer account creation process and on the next run, a computer account is created for the new person. This includes an RRU email address.

    1. The hiring manager/resource administrator receives a notice when the computer account is ready for an employee so that they can:

      • communicate this to the new person at the right time, providing them with their username, email address, and temporary password

      • visit the provisioning page in Our People to ask for things the new person needs, like access to shared mailboxes, O: drive folders, elevated permissions in corporate software, etc.

    2. Contractors of all kinds receive the ‘computer account is ready’ notification directly. Resource administrators will (for now at least) need to check back in Outlook to see if the computer account/email address has been created yet. Then, they can visit the provisioning page in Our People to ask for things the new person needs, like Moodle access, CTET related development etc.

The computer account creation process runs 3 times each weekday. A computer account can be created soon after a record is entered into chef, or 16 hours later, depending on timing.

Notifications from Chef

Chef sends the following notifications via email:

  • When a hiring manager or delegate submits a new resource record for an employee, P&C receives an email notification that something is waiting for their review.

  • When P&C approves, the hiring manager receives an email notification that the next step will be taken, which is a computer account will be created.

  • IF P&C declines a submission, the hiring manager receives an email notification.

The end

Notifications from the computer account creation process

(these might feel like they are from Chef but they are not)

As outlined in the workflow section of this user guide, computer accounts are created using the existing computer account creation process. There will be notices resulting from this. These will come from the computer account creation process, not Chef.