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Welcome to RRU.

You may be overwhelmed learning all the new systems and usernames and passwords. We don't want technology to be a challenge. We've designed this page to help you navigate the various IT information and RRU resources available at RRU and invite you to contact us at any time if you have questions. Our contact information is found at the bottom on this page.

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titleClick for Bonus Info: Is your personal email address a Hotmail, Outlook, MSN or Live.ca address?

Some RRU email going to Hotmail, Outlook, MSN and Live.ca accounts, including RRU passphrase reset and academic account activation emails, are going directly into SPAM folders or not arriving at all for staff/faculty and students that are using Microsoft email accounts like Live.ca, http://Outlook.com and http://Hotmail.com among others. If you are concerned you are missing an email, please check your Junk Email folders. 

We also strongly suggest that you add “http://royalroads.ca ” domain to the Safe Sender's list in your account. 

Please see this page for instructions.

Additional information can be found on our /wiki/spaces/ITKNOW/pages/5837932 page.

Additional Resources

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titleLaunchpad: Orientation to RRU

Employee Orientation to RRU

This course will help orient you to the culture and philosophy of RRU and serve as a just-in-time resource that can be leveraged as an internal learning tool, interactive space, and place to provide feedback.

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titleOffice 365

Office 365

We offer you a copy of Office 365 that you can install on up to 5 computers. This license is subscription based and only works while you have an active account at RRU.

You will also use your long format of your Academic Account (d1brown@royalroads.ca) to access this account.

You can find information to set this up on your personal computer here - About Office 365 for RRU Staff, Faculty and Students

We also offer an online version of Office 365. You can access this online version of Office 365 at https://www.office.com/.

MFA must be setup to access this service outside Canada (and coming soon for inside Canada).

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