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Web Captioner will display the captions of any voice audio that is playing on your computer, including a live Collaborate session.

Other Things You'll Want to Know

How to stop using Web Captioner and return your audio settings to how they were

Return to the Windows Sound Control Panel. Under the Playback tab set your usual speakers or headset to the default. Under the Recording tab set your usual microphone to the default.

How to change the volume of your speakers or headset when you're using Web Captioner

  • Leave the Windows volume and the volume in your application (Collaborate, etc.) at 100%. To change the volume of your speakers or headset, return to the Sound Control Panel, select the Playback tab, select the device you want to change the volume on, select the Properties button, select the Levels tab, change the volume level to your preference and click OK twice to close the Sound Control Panel.

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Troubleshooting

Captioning is working but it's not very good

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Although Web Captioner works very well in general, it will not be able to accurately caption all voice audio. Live captioning works best when people do not speak too quickly, they speak clearly, and their microphone quality is good, and there is either no background music or it's very quiet.

Web Captioner isn't working at all (nothing is being captioned)

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  • Reboot the computer and try it again.
  • The audio is