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Info

A few people have reported a few different messages popping up at this stage. We believe it is related to any password manager you might be using. Roboform, OnePassword, Google password manager in Chrome and other products might want you to confirm you will allow it to save the information.

It might looks like something similar to one of these images. Please select the option identified:

image-20240731-183037.pngImage Removedimage-20240731-183633.pngImage Removed

Please select “use an External security key”image-20240731-184903.pngImage Added

  • When prompted, please plug in your USB key

  • You will now be asked to create a 4-6 digit pin and confirm the pin

  • Hit Next

  • You will be asked to touch the USB security Key

  • Click Allow to allow the security key to manage your Microsoft site.

  • Give your security key a name - We recommend “RRU FOB” (This is just a display name and does not need to be remembered)

  • You will be brought back to the Security Info screen

  • You can now return to Step 4 to select the default Authentication method

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