If you’re reading this page, you are on Step 3 for everyone: set up a 2nd method on the RRU MFA enrollment for everyone page, which means you are logged into your profile at Microsoft and have opened the Security tab.
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Stop! If you have not already setup another MFA method (app) using your phone, then Computer Services should have provided you with a temporary code. If you do not have a temporary code please contact Computer services by phone at the number listed at the bottom of this page. |
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Due to the variations of computers, password managers, and operating systems, the instructions might vary slightly. Please let us know if you would like any clarification. |
When you have the USB FOB in hand:
Click + Add sign-in method
You will be prompted to authenticate yourself. If you already have a MFA method setup,
it will prompt you again to authenticate with the original method.Click the down arrow next choose the existing method you use, otherwise select the “temporary passkey”
Authenticate with the instructions on the screen.
Once authenticated you should now be able to Choose a method and choose Security key from the dropdown list
Click the Add button:
Click the USB device option
Get your key ready and be ready to plug it in when prompted, per instructions, then click Next
It’s working:
When you see this QR code, you now are ready to plug in the USB key
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A few people have reported a few messages popping up related to any password manager you might be using. Roboform, OnePassword, Google password manager in Chrome and other products might want you to confirm you will allow it to save the information. It might looks like something similar to this:  Please select “use an External security key” |
When prompted, please plug in your USB key
You will now be asked to create a 4-6 digit pin and confirm the pin
Hit Next
You will be asked to touch the USB security Key
Click Allow to allow the security key to manage your Microsoft site.
Give your security key a name - We recommend “RRU FOB” (This is just a display name and does not need to be remembered)
You will be brought back to the Security Info screen
You can now return to Step 4 to select the default Authentication method
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