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UPN (or User principle Principal Name - Look like d4brown@royalroads.ca) - this is your SAM account + @royalroads.ca. This looks makes the UPN look like an email address, but it is not used like thatin this way. It is the SAME password as the SAM account above. It is used to log into sites like:

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Info

How can I reset passphrase?

If you cannot remember what the your passphrase is, you can reset your passphrase on our web site here.

You MUST know your student ID number. If you don't know your student ID number, you will need to contact the registrar's office at 1-800-788-8028 x4862. The student number is also on all receipts your received from Royal Roads.

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titleBonus info: How did we come up with your username and email address.
  1. The username is created using the first initial of your Preferred Name + your last name.
    (IE. Student name Douglas Brown becomes dbrown.)

  2. If the username dbrown has been used previously, then the last name is preceded with a number.  Therefore the system will check the availability of d1brown.  If that is taken, it increments upward until the system finds an unused username (IE. d4brown).

Second the email address is generated based on the username.  

  1. Using the example above, Douglas Brown, username d4brown, will get an email address of Douglas.4Brown @ Royalroads.ca.

We cannot changed the name except in very specific circumstances. This includes legal name change or of the username is offensive. If the username is offensive, then the username is incremented by 1 number.

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