Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

As a security improvement, all employees and contractors are required to change their computer account passphrase at re-login soon after May 21, 2024.

As an employee or contractor, your work environment may vary, resulting in slightly different experiences during the passphrase change. This page endeavors to help identify scenarios and help you navigate them.

...

Expand
titleI can't log in to Moodle!

If Moodle is the first place you visit after the ‘mandatory passphrase change’ is turned on, you will see an ‘Authentication failed’ message and you will be unable to log in BUT you won’t be forced to change your passphrase.

Click on the Change Passphrase link near the bottom of the page, and follow instructions to created a new passphrase.

image-20240514-210446.png

You should be all set and able to log in.

...

Expand
titleI am not asked to change my passphrase.

If you haven’t been asked to change your Passphrase since May 21, 2024, please let us know and we’ll make it happen. We appreciate you coming forward to help in our efforts to improve security!

...