As a security improvement, all employees and contractors are required to change their computer account passphrase at re-login soon after May 22, 2024.
As an employee or contractor, your work environment may vary, resulting in slightly different experiences during the passphrase change. This page endeavors to help identify scenarios and help you navigate them.
If you can’t find what you need here, please contact the Helpdesk.
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No. All staff will be prompted to change their password on May 22, regardless of when you last changed it or how awesome your current password is. |
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No! We will not send you an email with a link to change your password so please be diligent about any possible phishing attempts that may happen at the same time coincidentally. |
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If Moodle is the first place you visit after the ‘mandatory passphrase change’ is turned on, you will see an ‘Authentication failed’ message and you will be unable to log in BUT you won’t be forced to change your passphrase. Click on the Change Passphrase link near the bottom of the page, and follow instructions to created a new passphrase.  You should be all set and able to log in. |
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If you haven’t been asked to change your Passphrase since May 22, 2024, please let us know and we’ll make it happen. We appreciate you coming forward to help in our efforts to improve security! |
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