As a security improvement, all RRU Staff and Faculty computer account holders are required to change their passphrase at re-login soon after May 2116, 2024.
As an employee or contractor, your work environment may vary, resulting in slightly different experiences during the passphrase change. This page endeavors to help identify scenarios and help you navigate them.
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If Moodle is the first place you visit after the ‘mandatory passphrase reset’ change’ is turned on, you will see an ‘Authentication failed’ message and you will be unable to log in BUT you won’t be forced to change your passphrase. Click on the Change Passphrase link near the bottom of the page, and follow instructions to created a new passphrase.  You should be all set and able to log in. |
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If you haven’t been asked to change your Passphrase since May 13, 2024, please let us know and we’ll make it happen. We appreciate you coming forward to help in our efforts to improve security! |
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You may have an older version of the application (RDC). You may have to change your passphrase on your work computer (which may mean coming to campus if you don’t have your work computer at home). But try this first:
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