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titleMust we use our personal smart phones if we choose the MS Authenticator app?

We understand concerns about using personal resources for work-related purposes. However, the Microsoft Authenticator app, which we recommend for MFA, consumes minimal data—likely less than 1% of a gigabyte for the entire year. This means the impact on your data plan will be negligible.

And, if you're already using the Microsoft Authenticator app for other purposes, such as accessing your bank or investment information, adding an account for RRU is seamless. It streamlines the process and ensures consistency in your security practices across different platforms.

Everyone must use MFA. It is a requirement.

Special notes by group

Employees participating in flexible work arrangements (you work some days per week on campus)

Our blended work agreement indicates you may require additional personal resources to work effectively from off campus. Using your personal cell phone for MFA is one example of this.

You also have the option of using a security key (not our recommended option).

Employees who come to campus full time

If you prefer an alternative to your cell phone, you can choose to use a security key for authentication (not our recommended option).

Everyone who primarily works off campus including academic and non-academic contractors and students

There is an expectation that you have the means to access the RRU resources required to fulfill your contractual obligations and/or your school work.

We appreciate your cooperation

Whatever 2nd factor authentication method you use, you're enhancing the security of your own account(s) and contributing to the protection of sensitive student data and the integrity of our organization.

Thank you for your understanding and cooperation in maintaining a secure work environment.

Expand
titleMust we use our personal smart phones if we choose the MS Authenticator app?

We understand concerns about using personal resources for work-related purposes. However, the Microsoft Authenticator app, which we recommend for MFA, consumes minimal data—likely less than 1% of a gigabyte for the entire year. This means the impact on your data plan will be negligible.

And, if you're already using the Microsoft Authenticator app for other purposes, such as accessing your bank or investment information, adding an account for RRU is seamless. It streamlines the process and ensures consistency in your security practices across different platforms.

Info

Employees participating in flexible work arrangements

Our blended work agreement indicates you may require additional personal resources to work effectively from off campus. Using your personal cell phone for MFA is one example of this.

Info

Employees who come to campus full time

If you prefer an alternative to your cell phone, you can choose to use a security key for authentication. Though, as stated previously, this is not our recommended option.

Info

Everyone who primarily works off campus including academic and non-academic contractors and students

There is an expectation that you have the means to access RRU resources required to fulfill your contractual obligations. Complying with MFA is a requirement.

We appreciate your cooperation

Whatever 2nd factor authentication method you use, you're enhancing the security of your own account(s) and contributing to the protection of sensitive student data and the integrity of our organization.

Thank you for your understanding and cooperation in maintaining a secure work environment.

Expand
titleHow much data is used by the Authenticator app?

We don’t have exact numbers but in 3 months, an IT staffer who relies on MS Authenticator to authenticate on multiple resources used 2 megabytes (mb) of data. For a year, that would be approximately 8mb.

One gigabyte (gb) of data is 1000 mbs. So, one can expect to use less than 1% of a gb in one year.

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titleI didn't find the answer to my question in these FAQs - where can I get help?

Contact the RRU Help Desk for assistance. 

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