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titleMust we use our personal smart phones to comply with MFA requirements?

We understand concerns about using personal resources for work-related purposes. However, the Microsoft Authenticator app, which we recommend for MFA, consumes minimal data—likely less than 1% of a gigabyte for the entire year. This means the impact on your data plan will be negligible.

And, if you're already using the Microsoft Authenticator app for other purposes, such as accessing your bank or investment information, adding an account for RRU is seamless. It streamlines the process and ensures consistency in your security practices across different platforms.

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Employees participating in flexible work arrangements

Our blended work agreement indicates you may require additional personal resources to work effectively from off campus. Using your personal cell phone for MFA is one example of this.

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Employees who come to campus full time

If you prefer an alternative to your cell phone, you can choose to use a security key for authentication.

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Everyone who primarily works off campus including academic and non-academic contractors and students

There is an expectation that you can access required resources fulfill your contractual obligations. Using your personal cell phone for MFA is a requirement to access some resources.

We appreciate your cooperation

However you MFA, you're enhancing the security of your own account(s) and contributing to the protection of sensitive student data and the integrity of our organization.

Thank you for your understanding and cooperation in maintaining a secure work environment.

If you have any further questions or concerns, please don't hesitate to reach out to our IT support team for assistance.

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titleHow much data is used by the Authenticator app?

We don’t have exact numbers but in 3 months, an IT staffer who relies on MS Authenticator to authenticate on multiple apps used 2 megabytes (mb) of data. For a year, that would be approximately 8mb.

One gigabyte (gb) of data is 1000 mbs. So, one can expect to use less than 1% of a gb in one year.

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titleI didn't find the answer to my question in these FAQs - where can I get help?

Contact the RRU Help Desk for assistance. 

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