Hot off the presses! This month's edition of the SANS "Ouch!" cyber security newsletter focuses on "Social Engineering". Social Engineering isn't a new concept - it's been happening since the dawn of time - but now the cyber criminals have learned the tricks. So if you've wondered why you're getting phone calls from "Microsoft Security" or emails from our president asking you to transfer large sums of money, this edition of Ouch will explain it. The article was written by James Lyne, a certified SANS instructor and Global Head of Research at Sophos and is definitely worth a read. As always feel free to circulate this newsletter to your family, friends and colleagues.