Microsoft O365 license change from A1 Plus to A5 Student
Why are we changing licenses from “A1 Plus” to “A5 Student”?
Microsoft no longer offers the A1 Plus type license type. Organizations like RRU are required to issue different licenses to remain legally compliant with license agreements.
We will replace your A1 Plus license type with the new “Microsoft 365 Education A5 Student Use Benefit” license type, or “A5 Student” for short, effective December 16.
Do I need to do anything?
No, you do not. The transition to A5 will occur seamlessly. You won’t lose access to your email, OneDrive files, or any data during the upgrade. You do not need to change how you work with O365 if you prefer not to.
My email is forwarded to my personal email address. Do I need to change that?
If your email is forwarded to your personal address and you are happy with that, there is no obligation to change.
What does the A5 license offer me?
The A5 license includes robust security tools to keep your data safe, along with enhanced compliance features.
Tools to safeguard your identity and personal data while using school resources.
And these additional services (compared to A1 Plus)
Service | Included with A1 Plus | Included with A5 Student |
Full desktop apps (download & install) | Yes | Yes |
File storage on OneDrive | 1 TB | 1 TB |
Email storage | 50 GB | 50 GB |
Teams | Yes | Yes |
SharePoint | Yes | Yes |
Robust security tools to keep your data safe, along with enhanced compliance features. | Yes | Yes |
Tools to safeguard your identity and personal data while using school resources. | Yes | Yes |
Microsoft Bookings | No | Yes |
Litigation Hold | No | Yes |
Microsoft Purview eDiscovery (Standard) (including Hold and Export) | No | Yes |
Microsoft Defender for Office 36510 Plan 2 | No | Yes |
Advanced Threat Analytics | No | Yes |
Microsoft Defender for Identity11 | No | Yes |
No | Yes | |
Microsoft Defender XDR for Cloud Apps | No | Yes |
Sign into http://office.com and check it out!
How to Contact the Computer Services Department
Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Email us at IT Customer Service
Contact Form
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
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