For Students

Your RRU Login (also called Moodle username) is the account you use to log into most systems.

There are two forms of your RRU login. RRU login short form is simply your first initial and last name (and maybe a number). I.E. d1brown

The second form is called your RRU Login long form which is the same username above but with “@ royalroads” appended to the end. I.E. d1brown@royalroads.ca.

Most sites will tell you if you should use the long form or the short form, but a general rule of thumb is that if the page is a Microsoft site, then use the RRU login in long form.

Your RRU Login is your responsibility so don't give your passphrase to anyone! Create a passphrase that is memorable to you but not too easy for someone else to figure out. It is recommended that you use strong passphrases and change them at least every six months.

How to Reset or Change Your passphrase:

Off-campus or in Residence:

• Go to Change My Passphrase on the Computer Services website.

Enter your RRU Login (long form)

• An email will be sent with a link to your personal email account.

• Click on the link to enter a new passphrase

• Please wait at least 15 minutes for the change to replicate through the RRU servers.  This will help to avoid access issues.

On Campus:

• Log on to one of the lab computers

• Press Ctrl-Alt-Delete

• Select the change passphrase option and change your passphrase.

• Please note:  It may take at least 15 minutes for the change to replicate through the RRU servers.

My Browser remembers my password, how can I find what it is?

The ability for the browser/computer to remember the password is both helpful and a curse because many of us forget the passwords since the browser/computer does all the work. This can mean the password you think it is, is not actually the password. This is a very common issue.

So sometimes it is better to get the browser/computer to reveal the password, rather then change it.

If your browser remembers your passphrase, you can get your browser to reveal the passphrase. Just do a Google search for "<browser name> Saved passwords" where <browser name> is the name of the browser you are using to log into Moodle. This will give you detailed instructions on how to reveal the saved passwords.  (Firefox, Chrome, Microsoft Edge, Safari)

If the computer remembers the passphrase, open the password utility and search for the site that you are able to log into and see what passphrase is saved. (Maybe it is the operating system that is remembering your passphrase? Windows, Mac)

Once you find the password list, search your passphrase for your RRU Login and write down any passphrase associated with Royalroads.ca websites. If there are different passphrases, write them all down.

Once you have written them all down, go to Moodle - https://moodle.royalroads.ca/moodle (or whatever RRU website you choose) and enter each passphrase in manually till you find the one that works. (Please note that if your browser asks you if you want to save the passphrase, do not hit yes, unless the passphrase works and you are successfully logged in.)

Related articles