I have applied - What happens next?

You can see details on the Application process here.

From an IT department perspective, all correspondence will be directed to the email address you used to create and sign into your application, also known as the MyAdmin account

Always keep an eye on your Junk/spam folder as sometimes emails can go into that folder.  We recommend adding "royalroads.ca" to your safe sender list.

Important Phone numbers:

  • Admissions at (250) 391-2528 or toll free at (877) 778-6227
  • International Admissions at (250)-391-2600 x4553 or toll free at (800) 788-8028 x4553
  • Computer Services department at (250) 391-2659 or toll free at (866) 808-5429

How to Contact the Computer Services Department


Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation