Check your print usage
Some people may see a Balance Notification screen on their desktop. It looks like this:
If you want more information about your printing habits at RRU, click on the "Details..." link in the bottom right hand corner
If you don’t see that notice, you can log in using the following information:
Colwood Campus | John Horgan Campus |
|---|---|
Everyone: Log in to the Colwood Papercut Dashboard with your usual RRU Login & passphrase (the same one you use to access Moodle and other resources). | Everyone: Log in to the JHC Papercut Dashboard with your JHC print username & passphrase |
There are several options available on the left navigation:
Summary
View a Summary of your printing activity this year on a screen that looks like this:
Click on the "Open Environmental Dashboard" link in the lower right to view a graphical representation of YOUR environmental impact AND the impact of the organization, like so:
Rates
View rates on all printers on campus:
Transfers
Students can transfer the *entire* balance of their print account to another student. Just enter the username (jsmith? j12smith?) of the student to whom the transfer is being made...
Transaction History
The entry on March 31st is your final usage for the past fiscal year.
The entry directly above that illustrates that we've reset the balance to zero
You can filter your view on a variety of things - click on "edit" next to "Filter On" to explore these options.
Recent Print Jobs
View your recent print activity:
Log Out
And finally, you can log out of the "Details" web pages when you are done.
As always, if you have any questions, please feel free to contact us.
How to Contact the Computer Services Department
Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Email us at IT Customer Service
Contact Form
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation