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IT-Services Knowledge Base

IT-Services Knowledge Base

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About Wireless at RRU

Updated Aug 29, 2025

About Wireless at RRU

WiFi at Colwood Campus

Which WiFi network at Colwood Campus is right for you?
Connecting to secure WiFi - Android (Colwood Campus)

WiFi at John Horgan Campus

Which WiFi network at John Horgan Campus is right for you?
Connecting to secure WiFi - Android (RRU Langford, John Horgan Campus)
Connecting to secure WiFi - Apple (RRU Langford, John Horgan Campus)

Eduroam (Colwood and John Horgan Campuses)

Connect to Eduroam using Windows 7
Connect to Eduroam using Mac
Connect to Eduroam using an iPhone/iPad
Connect to Eduroam using Windows 10
Eduroam Overview
Connect to Eduroam using an Android device

WiFi Troubleshooting and FAQ

Having trouble with RRU WiFi?
Having wireless access speed issues?

How to Contact the Computer Services Department

Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Email us at IT Customer Service
Contact Form
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation

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