Directions to Computer Services

The Computer Services offers in person support at the new Helpdesk which is now located on the main floor (2nd) of the Sequoia Building, in front of the Welcome Desk

We are open from 7:30am to 4pm, Monday to Friday. The last appointment is at 3:45pm to allow us enough time to assist you. 


How to Contact the Computer Services Department

Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Email us at IT Customer Service
Contact Form
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation