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Help Desk Hours of Operation
Help Desk Hours of Operation
Regular daytime business hours
Technical help is available by phone and e-mail: Monday to Friday 7:30am - 6pm
Onsite Help is available in the Sequoia Building (main floor, opposite the Welcome Desk): Monday to Friday 8am - 4pm
STAT Holidays
We are normally closed on STAT holidays.
Phone numbers
- Local: 250.391.2659
- Toll-free long distance: 1.866.808.5429
- After Hours emergency: 1.250.391.2525 (Security)
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Directions to Computer Services
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Limited IT Support Wednesday December 11th
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IT Help Desk Holiday Hours Dec 2024
IT Help Desk Holiday Hours Dec 2024
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IT Services Holiday Hours
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Setup Guides
Setup Guides
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How to Contact the Computer Services Department
Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Email us at IT Customer Service
Contact Form
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation