Chef User Guide
Chef has two purposes:
it collects information from resource administrators (or their delegates) about a new person joining RRU and then facilitates the creation of a computer account and email address for them
it is a user-friendly interface to RRU’s resource management system, which is called Unit 4. Individuals can update their own personal address information. Hiring managers/resource administrators can also use CHEF to update existing records for people in their team.
Want to log into Chef?
The big picture: information about Unit4, Chef, and computer accounts
How to use Chef
- Videos about using Chef
- Chef FAQ
- Chef: Log in
- Chef: Create Resource or Reactivate a Resource
- Chef: Directory
- Chef: My Team (Assigning Roles, Updating a Record)
- Chef: Permissions
- Chef: Position Approvals
- Chef: My Profile
- Non-student RRU Logins (computer accounts): creation, expiration, deletion — To prevent interruptions for individuals, notifications are sent to the ‘computer account notification email’ (CANE) on file in Chef:
Connecting Chef to Identity Management
Learn more about Identity Management
Chef functionality
This is a list of functions in Chef. We expect that Chef will be evolving for some time so this list may change often.
Menu Options |
|
|---|---|
Create Resource | add a new resource record for an employee, contractor, or other |
Directory | find a colleague to see their location on campus and phone number; connect with them on Teams |
My Profile | edit your record to change your home address, see your position number and description/title |
My Team | view your team’s records in one place |
Permissions | assign roles to people in Chef |
Position Approvals | approve submissions from hiring managers for new employees |
Resource Lookup | find information about a person using their name or resource ID. |
Chef role definitions
Each person who uses chef is assigned a role. Some roles are decided based on your position at RRU, as defined in the resource management system. Others are assigned based on operational need. All roles determine what you can do/access inside the system. One person can have more than one role.
Roles | Purpose |
|---|---|
User | This person is responsible for keeping their own record up to date (everyone is a ‘user’). This is a Chef role. |
Resource administrator | This person is responsible for maintaining records for their team. They will add records for new resources (employees and contractor) and edit existing records. Settings in the resource management system will determine who is in their team, but the role is assigned in Chef. The resource management system must be aware of the positions that this resource administrator can hire into or else, they cannot. |
Delegate | This person can act as their resource administrator. Therefore, they can access records for everyone in their team (except the hiring manager’s record). The relationship between this person and their resource administrator is defined in the resource management system but this role is assigned in Chef. A resource administrator can assign the role of delegate to someone in their team. |
Delegate for contractors | This person can act as their resource administrator. Therefore, they can access records for contractors in their team. The relationship between this person and their resource administrator is defined in the resource management system but this role is assigned in Chef. A resource administrator can assign the role of 'delegate for contractors' to someone in their team. |
HR | This person is responsible for reviewing and approving submissions made by resource administrators (in this case, hiring managers) or their delegates. |
IT Support | This person can look up individuals in Chef to see limited information related to their computer account and department/department contact. |
Superuser | assigned in Chef, this person is a system administrator in IT who can manage permissions in the system. The superuser cannot add records for employees because they |
More about the ‘delegates’ and ‘delegates for contractors’ roles
Find out more about delegates and delegates for contractors in this dedicated page.
Role based permissions to functionality in Chef
Chef uses roles (see above) to provide access to the functions available. The following table illustrates which roles have access to tasks completed within Chef.
Menu Options | You | Hiring Manager / Resource administrator | Delegate | Delegate for contractors | HR | IT Support | Super |
|---|---|---|---|---|---|---|---|
Create Resource |
| for contractors only |
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Directory |
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My Profile |
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My Team |
| for contractors only |
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Permissions |
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Position Approvals |
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Resource Lookup |
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Workflow in Chef
Although the processes used to hire employees differ from those used to hire contractors, both involve receiving financial approvals, job postings, interviews, and offers. This is what happens when someone accepts an offer from RRU.
Employee types | Contractor types |
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Notifications from Chef
Chef sends the following notifications via email:
When a hiring manager or delegate submits a new resource record for an employee, P&C receives an email notification that something is waiting for their review.
When P&C approves, the hiring manager receives an email notification that the next step will be taken, which is a computer account will be created.
IF P&C declines a submission, the hiring manager receives an email notification.
The end
RRU Login (computer account) creation, expiration, deletion
Find out more about these on this dedicated page.
How to Contact the Computer Services Department
Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Email us at IT Customer Service
Contact Form
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation