What options are available for my second factor?

Adding a second factor authentication method means that when you’re accessing RRU resources:

you’ll authenticate as you always do using your username and password
AND sometimes, you may be required to provide a second authentication, depending on the resource you wish to access

Are you wondering how MFA affects you when you’re camping in the bush with no internet, logging into your laptop to create a Word document describing your surroundings?

It doesn’t. You will only be asked to MFA when you are trying to access RRU resources. With no internet, you can’t access RRU resources, therefore, you will not need to MFA.

Expand the information below to find the information relevant to you:

You must choose the Authenticator app.

#	I do not travel	Authentication app	Security key	More info

#	I do not travel	Authentication app	Security key	More info
1	I don’t have a smart phone
2	I have an RRU issued smart phone (Android or Apple)
3	I have a personal cell phone and I’m willing to use it to MFA for work (Android or Apple)
4	I have a personal smart phone but I don’t wish to use it to MFA for work

#	I travel	Authentication app	Security key	More info

#	I travel	Authentication app	Security key	More info
5	I travel with my RRU laptop to places where there is Wi-Fi and/or I have data on my smart phone, which I use as a hotspot; I have internet connectivity.
6	I travel with my personal laptop to places where there is Wi-Fi and/or I have data on my smart phone, which I use as a hotspot; I have internet connectivity.

If you have questions about these options, please contact the Helpdesk.

IT-Services Knowledge Base

What options are available for my second factor?

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