What to do if the Vena options disappear from Excel
If re-installing from the Software Centre did not work:
Log into Vena: https://ca3.vena.io/manager
Click on your name in the top right corner
Select: "Get Vena Desktop"
Select: "Download for Windows"
Find and open the downloaded file: “Vena-Installer.exe”
Just plow through all the security warnings and complaints, and keep forcing it to install
Even if you see this screen, just click on Install Addin
Close any open Excel windows and restart Excel
How to Contact the Computer Services Department
Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation