If you can't log into JIRA because you don't have an RRU email address
If you don’t have an RRU email address to use when logging into JIRA, you can create an IT Customer Service portal account:
Click ‘Sign up’.
You’ll be taken to the main portal page.
How to Contact the Computer Services Department
Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation