Unexpected Pop-Up Appearing from Royal Roads on Non-RRU Pages - "Get Started with Research"
It is part of some new functionality that was recently added on to our Lean Library browser extension that we’re having some configuration…surprises?...with.
If this pop-up is appearing on a page that you feel is unrelated to research, please contact the Library by clicking on the “Ask a question” link on https://library.royalroads.ca/ and let them know where it is appearing.
In the meantime, there’s no hostile intent and you can just “Mark as read” in the top right corner and close out and it shouldn’t appear again.
Our apologies for the inconvenience.
How to Contact the Computer Services Department
Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Phone: 250-391-2659 Toll Free: 1-866-808-5429
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