FAQ - printing & copying services - Colwood Campus

This print/copy information is relevant to everyone at Colwood Campus

1 Who can print/copy?
2 Your printer/copier login
3 How to print
4 How to copy
5 Printer/copier locations
6 Check your print balance & print activity
7 Printing from personal computers
8 Paper & supplies

	at RRU Colwood

at RRU Colwood

Who can print/copy?

RRU students in credit programs

RRU staff, faculty, associate faculty

RRU students in non-credit courses. (Your print account is not enabled by default. Submit a ticket Computer Services to request that we enable your print account. Once enabled, you can print on campus the next business day.)

Your printer/copier login

When logging into the Papercut dashboard, use your usual RRU Login and password.

How to print

From an application like Word, select File, Print.

Students: you can find your printout on the nearest printer unless you selected something different.

Everyone else: you can find your printout on your default printer unless you selected something different.

How to copy

If this IS your first time using the copier or scanner function on this unit, you will need to create a PIN. To do that:

Walk up to any printer/copier
Enter your resource or student id
Tap Next
Leave the PIN field blank
Tap Login
Tap OK when asked “Need a PIN?”
Enter your PIN
Confirm your PIN
Tap Set PIN

Walk up to any printer/copier
Enter your resource or student id
Tap Next
Enter your PIN (you would have set this up the first time you used this unit)
Tap Login

Printer/copier locations

Printer/Copier name / Location

Printer/copier name	Location
Sequoia Business Centre BW	Sequoia 109
Sequoia Business Centre colour	Sequoia 109
Sequoia lab	Sequoia 108
LRC student copier	Library main floor Lab
Sherman Jen Student Copier	Sherman Jen main floor

Check your print balance & print activity

Log into the PaperCut Dashboard or click on the Print Balance Notification image on your desktop if you are logged into an RRU computer.

Printing from personal computers

Printing from personal computers to RRU equipment at Colwood Campus is not supported.

Paper & supplies

If a lab or other student accessible space is low on paper, please let us know:

M-F 7:30-4pm: phone 250-391-2659 or send e-mail to computerservices@royalroads.ca
Outside these hours: call security at local 2525 and they will assist you.

If an office printer/copier needs supplies, contact an employee in the area, who will follow established processes to replenish supplies.