IT-Services Knowledge Base

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To submit a ticket, you will be required to log in using your FULL Royal Roads email address then you will be prompted to log in with username@royalroads.ca if you are not already logged in.
If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.

 

 

How to Contact the Computer Services Department


Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Email us at IT Customer Service
Contact Form
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation