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Services Affected by Maintenance: April 30th to May 5th 2026

Services Affected by Maintenance: April 30th to May 5th 2026

Apr 30, 2026 - 4am to 8am

  • Install Windows updates on system servers. Services affected are staff.myrru, MyAdmin, Unit4, Colwood & JHC Papercut. SharePoint and Exchange (email)

May 4, 2026 - 11pm

  • Contractor performing maintenance - Acquia hosting system maintenance. Services affected: www, library, our people, hatley park, crcresearch, mc3 sites

May 5, 2026 - 4am to 8am

  • Install Windows updates on system servers. Services affected are JHC & Colwood Genetec security systems

Thanks
IT-Services

How to Contact the Computer Services Department

Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Email us at IT Customer Service
Contact Form
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation