Services Affected by Maintenance: October 29th - November 4th, 2025
Beginning at 11 pm (PT) Wednesday, October 29th until 7 am Thursday October 30th, a vendor performed maintenance is taking place and may cause disruptions to the following sites:
The following services may experience brief disruptions during the Thursday, October 30th maintenance period (4 am - 8 am PT):
MyAdmin
Unit4
staff.myrru
Printing (both campuses)
Chef
network connectivity on the 1st and 2nd floors of JHC
EMS room bookings at JHC
Beginning at:
6:30 pm (PT) until 8 pm Tuesday November 4th and again at
6:30 pm (PT) until 8 pm Wednesday November 5th
BCNet will be doing maintenance which may cause disruptions in the EduRoam service and our primary internet connection - our secondary connection will remain unaffected.
Thanks,
IT-Services
How to Contact the Computer Services Department
Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Email us at IT Customer Service
Contact Form
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation