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Services Affected by Maintenance: October 15th - 21th, 2025

Services Affected by Maintenance: October 15th - 21th, 2025

Beginning on Wednesday, October 15th at 7 pm (PT) until 11 pm (PT), a vendor performed upgrade is expected to cause service disruptions to the Payroll system.

 

The following services may experience brief disruptions during the Thursday, October 16th maintenance period (4 am - 8 am PT)

 

Thanks,
IT-Services

 

How to Contact the Computer Services Department

Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Email us at IT Customer Service
Contact Form
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation